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HelpDesk Assistant

Enhance your customer service with the HelpDesk Assistant. Powered by AI, it crafts responses for your support team, drawing on past data and Easy AI's advanced language capabilities to ensure accurate and relevant replies.

Try HelpDesk Assistant▶️ Watch it in action

Key benefits:

  • Rapid response creation to save time: Operators can efficiently generate precise and customised answers to customer questions within moments.
  • Uniformity in support responses: Guarantee consistent and dependable replies no matter who on the team is handling the query.
  • Decreased errors: Reduce inaccuracies in customer interactions by using AI-driven replies grounded in validated data.
  • Resourceful ticket replies: Responses generated by AI incorporate pertinent links or documents, equipping customers with tools for self-support and comprehensive understanding.

Explore HelpDesk Assistant functions


Watch HelpDesk Assistant in action

HelpDesk Assistant revolutionises customer support

Watch our Head of Product demonstrate how AI-enhanced HelpDesk Assistant crafts responses for customer service teams with speed and precision.

Let AI assistants manage your tasks

🟡 Write Assistant

  • Analyse meeting notes
  • Rewrite and improve texts
  • Clarify complex terms

🟡 AI Task Summary

  • Obtain a task overview
  • Turn tasks into actionable items
  • Eliminate the need for extensive searches

🟡 Knowledge Assistant

  • Centralised information hub
  • Real-time guidance for finding the right solutions
  • Effortless access to comprehensive data

The essentials of Easy Project

All-in-one project platform

Combine project management, tasks, ITSM, and source code management in a single unified software.

AI-powered

Enhance productivity with secure, on-site AI that summarises, and transforms notes into actionable tasks.

Data protection

Choose on-premises deployment or utilise an ISO-certified cloud. Open-source code audits guarantee exceptional security for your intellectual property.

Reporting and data insights

Use Easy Project's real-time, flexible reporting tools to make informed decisions.

Product

Easy Project redefines your technology projects

  • Adaptive project and work management suite powered by integrated AI.
  • Combines hybrid project management, IT service management, and source code management.
  • Trusted by over 1,000 satisfied technology services and enterprise customers.
  • Delivers complex projects effortlessly and ensures seamless post-delivery service.

Trusted by the best

Try Easy Project in 30 days free trial

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