Key features:
- Performance statistics by users, ticket status, etc.
- Statistics for different time periods
- Line graphs, bar & pie charts
- Export options
- SLA performance reports broken down by ticket owners and assignees
Statistics for HelpDesk
Get an overview of your support service performance. Help Desk Statistics are customizable — you can view performance by users and status and compare statistics for different time periods, allowing for a cross sectional analysis of performance.
All-in-one project platform
Combine project management, tasks, ITSM, and source code management in a single unified software.
AI-powered
Enhance productivity with secure, on-site AI that summarises, and transforms notes into actionable tasks.
Data protection
Choose on-premises deployment or utilise an ISO-certified cloud. Open-source code audits guarantee exceptional security for your intellectual property.
Reporting and data insights
Use Easy Project's real-time, flexible reporting tools to make informed decisions.
Product
Easy Project redefines your technology projects
- All-in-one platform powered by Easy AI.
- Combines hybrid project management, IT service management, and source code management.
- Trusted by over 1,000 satisfied technology services and enterprise customers.
- Simplifies the management of complex projects and ensures smooth post-delivery support.
- Customizable project management software tailored to your organization's unique needs.
Features
Trusted by the best
